... You are NEVER legally entitled to benefit from a mistake. Well just an hour ago I receive an email from paypal saying that a refund has been issued from the seller. So here I am with both $160 to my card and a $160 gift card. They were offered a refund as nothing else was right for them. The FTC has tips to help you get your money back. Is there any way I can get in trouble for this? I had not noticed that they had refunded too much, and I have made financial decisions since then based on how much money was in my account, thinking that was correct as a statement of how much money I had. However it is a civil matter, not a criminal one. They in turn sent me a check and I cashed it. if a company refunded me too much money do i have to give it back? The FTC notes that the company should be the one to pay any return shipping fees. Their site said it usually take 2-5 days to process a return. If the business isn’t sold or restructured, or if it’s liquidated, you’ll only get a proportion of what you’re owed. I then turned all the information in to my insurance company. You’ll be put into a queue with all the company’s business creditors, and the situation will be assessed. Recently, I checked my bank statements and it appears they also refunded my card the $160. Updated Jan 16, 2019; Posted Dec 01, 2016 . You can use our sample complaint letter to ask the seller or manufacturer for a refund, get tips and strategies for making your case, and find organizations that may be able to help. Please let me know how. I asked for the manager and she said she could only give me store credit. A company gave me extra money(by accident) when they refunded. If a company makes a mistake and sends an extra item you didn’t order, you have an ethical obligation to return it, but legally, you don’t have to send it back. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. A taxpayer files a claim on a lost check, receives a replacement check, finds the original check and cashes both. By browsing this website, you consent to the use of cookies. Getting a refund from a company that’s entered administration can be tricky. I never returned the thing. Today I receiver an email from them telling me they have refunded me the money. I contacted the seller telling them that its a possible mistake for the refund, but haven't heard back from them since their offices are closed for the day. Do I have to pay it back, if they ask for it? A taxpayer fraudulently or by mistake, receives refunds from more than one TIN for the same tax period. Edit: Legally you were never supposoed to spend the money in the first place, so yes you can get in trouble for this. Don't make a small issue turn into a bigger one. However, when the shop processed the refund they put the full order back on to the card (ie £1200) not the £600 they had deposited. They have only just spotted this today when doing their banking and phoned me as they are worried what will happen - and I have no idea either. I left the store with a $160 dollar gift card. It’s yours to keep. I have made up some excuses for keeping the money such as: $20 is not gonna matter to a big company like Amazon; I might get an employee there fired by contacting them about this. Disappointed by a product or service you’ve paid for? The company has just discovered that they accidentally refunded too much money to me, and now want me to pay back the excess. Hi, I made a mistake and issued a refund to a buyer by mistake before receiving my item that is supposed to be shipped back. A taxpayer receives both a manual (transaction code (TC) 840) and a computer-generated (TC 846) refund for the same overpayment. Bamboozled: If a retailer sends you stuff by mistake, can you keep it? Am I required by law to pay back money that was sent to me from my insurance company by mistake? Company made an error, gave me a double refund on my checking account. I got into a car wreck and received a moving violation. Don’t be fooled by scammers who promise to get your money back for a fee.